Privacy Policy


Last Updated: 22nd June 2026

1. Introduction
Rainbow Mobile Networks LTD (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.rainbowmobilenetworks.com (the “Site”) and interact with us.

We are a data controller registered in Ghana under Company Registration No. CS026980222 and operate in compliance with the Ghana Data Protection Act, 2012 (Act 843).

2. Information We Collect
We collect only minimal personal data necessary to respond to your inquiries. This includes:

  • Contact Information: Name, email address, phone number, company name, and job title.
  • Technical Data: IP address and basic browser information (collected via essential session cookies).
  • Communications: Any information you voluntarily provide when contacting us via our contact form, email, or phone.

We do not collect sensitive personal data such as government-issued IDs, financial information, or health data through this Site.

3. How We Use Your Information
We use your personal data solely for:

  • Responding to your inquiries and providing customer support.
  • Processing service requests for our telecommunications infrastructure.
  • Improving our website functionality.
  • Complying with legal obligations under Ghanaian law.

4. Legal Basis for Processing
Under the Ghana Data Protection Act, we process your data based on:

  • Your explicit consent (e.g., when you fill out our contact form).
  • The performance of a contract or pre-contractual steps with you.
  • Compliance with a legal obligation.

5. Data Sharing and Data Transfers

  • We do not share, sell, or rent your personal data to any third-party service providers, marketers, or advertising agencies.
  • We do not transfer any personal data outside of the Republic of Ghana.
  • We may only disclose your data to regulatory authorities (e.g., the Data Protection Commission) if required by law.

6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, or destruction.

7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by Ghanaian law.

8. Your Rights
Under the Ghana Data Protection Act, 2012 (Act 843), you have the right to:

  • Access your personal data.
  • Rectify inaccurate or incomplete data.
  • Erasure (“right to be forgotten”).
  • Withdraw your consent at any time.
  • Lodge a complaint with the Data Protection Commission of Ghana.

To exercise these rights, please contact us using the details below.

9. Contact Us
For any questions regarding this Privacy Policy or to exercise your data rights, please contact us at:

  • Email: info@rainbowmobilenetworks.com
  • Phone: +233 30 396 1208
  • Physical Address: 34 Malm Street, Abelemkpe, Accra, Ghana.